unite-call
Session Detail
Transcript
agent
Hello.
user
Hello.
agent
Hello! Thank you for calling. How can I help you today?
user
Can you help me with a complaint?
agent
Can you help me with a complaint?
agent
Of course, I'd be happy to help. Are you looking to book a new appointment or check on an existing one?
user
Interesting one.
agent
Interesting one.
agent
Sure, we can check your upcoming appointment. Could you please provide the full name and date of birth for the patient?
Tool Calls
No tools used.
Summary
No summary yet.
Latency
tokensPerSecond102 ms
timestamp1769895134324 ms
idleTimeMs0 ms
inferenceDurationTotalMs784 ms
inferenceCount1 ms
timestamp1769895136946 ms
ttftMs340 ms
durationMs1870 ms
inputTokens759 ms
outputTokens172 ms
totalTokens931 ms
tokensPerSecond92 ms